Contact Us

We’re here to help. For fastest support, email us with your order number and a brief description of your query.

Customer Support

Email: hello@shopinc.co.uk
Phone: 02039663002

Typical response time: within 1–2 working days (often sooner).

Leicester Outlet – Collections

If you’re contacting us about a Leicester Outlet collection, please include:

• your order number, and

• the name of the person collecting (if not you).

Address

Shop Inc Ltd
53 Wenlock Way
Leicester
LE4 9HU
United Kingdom

Opening / Collection Times

Collection availability is confirmed in your “Ready for Collection” email (please wait for this before visiting).

Order & Returns Help

For returns or cancellations, please email us first so we can confirm the correct process and eligibility.